Frequently Asked Questions About Sundown
solution dyed acrylic fabric

 

What qualities must a fabric used for awnings have?
This type of fabric must comply with the following parameters: color fastness / resistance to light and atmospheric agents / rot-resistance / dimensional stability of the awning / resistance to atmospheric contamination / air permeability / water-repellency / design protection / protection against UV rays / ease of maintenance / self-cleaning finish / manufacturer’s warranty.

 

How many types of fabrics with solar protection exist today?
There are many different types of fabrics in the market. Covin Sales can provide all the available types:

•Acrylic fabric: fabric with 100%-solution dyed acrylic fiber. With this technique the heart of the fiber is impregnated with color, obtaining bright, light-resistant colors for a very long period of time.

•Polyester fabrics: fabrics made from polyester fiber, which can be 100% solution dyed or not, for outdoor use. Their color fastness and durability are superior to those of other fabrics. Weathermax or our solution dyed polyester would be two of such products.

•Technical coated fabrics: for solving the problem of waterproofing in damp atmospheres and extreme weather conditions, the VIP-FR offers the perfect response.

 

What does 100% solution dyed acrylic fiber mean?
100% solution dyed acrylic fiber is a dying process that impregnates the heart of the fiber, obtaining bright, glowing colors. The colored pigments impregnate the polymer dissolution before the fiber is formed. This gives high resistance to wear, excellent color fastness, optimum resistance and exceptional behavior in outdoor conditions and in the presence of micro-organisms.

 

How can I tell whether the fabric is made by Sauleda and that it is not an imitation?
Our main concern is protecting consumers, and for that reason we register and protect all our designs. Furthermore, to help consumers recognize fabrics made by Sauleda, we mark the fabric edges with an “S”. Check that the fabric has an “S” on the edge, as this is essential to enforce the warranty.

 

Will the installer recommend the most appropriate fabric to suit my needs?
It is very important for the installer to explain the exact function and situation of the awning you want to install, in order to recommend the most appropriate fabric. The best way to select the most appropriate fabric is for the installer to make a visit to the site in order to take measurements and obtain information.

 

Is the Sundown fabric manufactured by Sauleda self-cleaning?
Sauleda applies a finish that prevents dirt from building up on the fabric and makes it easy to clean. This way, the water drags the surface layer of dirt. However, it will not eliminate stains or encrusted dirt.

 

Does the fabric offer protection from UV rays?
Yes, the fabric provides excellent solar protection. When used for awnings, screens, curtains, etc. the fabric protects the whole family from UV rays, as it disperses and absorbs the rays, preventing them from coming into direct contact with the skin.

 

What is the spray test?
This is a laboratory test performed to determine the resistance of fabrics to surface wetting. In this test, “artificial rain” is applied to the fabric and then its effects on the fabric are evaluated. As a result, we can guarantee that all Sauleda fabrics have excellent hydrophobicity.

 

What is the hydrophobicity of a fabric?
This refers to the water-tightness of the fabric. Good hydrophobicity allows the awning to dry quickly, thus preventing dust from building up.

 

What characteristics are not considered faults in the fabric?
The visual characteristics of the fabric during the storage or production process are not considered faults, since minor undulations may inevitably develop.. In plain colored fabrics, the creases in the fabric during production and handling may be slightly visible when held up to the light. In the case of such creases developing, this does not affect the quality of the product and does not constitute a reason for enforcing the warranty.

 

What does the fabric warranty cover?
The warranty covers any unusual wear and tear of the fabric and color and it is applicable as of the date of the awning installation.

 

When does it begin?
This warranty takes effect from the date of installation.

 

What document is important to preserve?
To enforce the warranty you should have the installers bill of sale.

 

What items does the warranty replace?
The warranty only includes the replacement of the fabric required to restore the awning, with no other concepts being covered.

 

What does the warranty not cover?
Any part of the awning other than the fabric manufactured by Sauleda, S.A., such as the iron fittings, mechanisms, hanging parts, structures, etc. The installation of the awning, the assembly and production, installation and maintenance thereof. Damage to the fabric due to aging and normal use. Damages caused by incorrect installation or incorrect maintenance (abrasive cleaning).

 

What items are excluded from the warranty?
Particularly, the warranty excludes the following accidents, misuse and negligence:

• Insufficient maintenance or the use of inadequate products or tools.

•The incorrect use of detergents, chemicals or solvents, scraping tools or abrasive bushes, or other instruments that could damage the awning fabric.

•Abnormal weather conditions.

•Air pollution, the use of pesticides, soiling caused by animals, bird excrements.

•Mistakes due to installation, errors in handling on the part of the user.

•The fall of objects onto the fabric, cigarette burns, firecrackers, flares, fire, etc.

•Placing objects onto the awnings, traffic accidents, vandalism...

 

Does the Sundown fabric contain chemicals harmful to humans?
Sauleda manufactures their fabrics to the highest standards. To that end, their acrylic fabrics meet Oeko-Tex® Standard 100, which means that they have been tested by an independent laboratory and have been found to contain no substances or chemicals harmful to humans. For more information on this you can click here.



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